Incase you are delivered incorrect medicine or the packaging seal is broken at the time of delivery, we have an exchange policy which allows you return your order on spot. If you claim an order exchange, the rider will deliver you your replacement within a few hours.
For quality assurance purposes, returns of pharmaceuticals will only be entertained at the time of delivery. Other medical products can be returned or exchanged within 3 days of delivery.
For in-store purchases, we give our customers 3 days to return pharmaceuticals. The medication must be in original packaging with the seal intact and unbroken